These Surfaces in Mooresville, NC, Were Expertly Restored by Our Tile and Grout Cleaners

February 29, 2024

Tiles and grout can become dull and unappealing over time, especially on surfaces like kitchen and bathroom floors. In many cases, standard cleaning methods aren't enough to provide satisfactory results, requiring professional help. Our client from Mooresville, NC, contacted us because she had a similar problem.


She cleaned her kitchen and bathroom regularly, but the floors still looked grimy and unsightly despite her efforts. After consulting with some friends and trying other methods that didn't work, she decided to seek professional assistance. The owner went online and searched for tile and grout cleaners in Mooresville, North Carolina, and found Sir Grout Concord at the top of Google's results.

The homeowner visited our user-friendly website and was pleased to find all the information she needed. She read a few of our blog posts and browsed our picture gallery, which instilled the confidence she needed to fill out our online scheduler to request a free evaluation on a day and time that was most convenient for her.

As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. We quickly assessed the issues on the kitchen and bathroom floors, noticing the surfaces were in poor condition. Additionally, the grout wasn't adequately sealed, which contributed to the staining, discoloration, and decay.

After discussing our assessment with the owner, we suggested the best solution to fix the problems and restore the surfaces. We recommended our tile and grout cleaning and sealing service using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told her we would address the damage, color seal the grout to revamp its color, and ensure the surfaces would look like new again.


We gave her a no-obligation quote detailing the work we would perform. She was surprised at how reasonable the quote was and immediately requested to schedule the job on a future date and time that was convenient for her.

We returned to our client's home on the appointed day and time, ready to restore the surfaces. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and started our multi-step process on the kitchen floor, letting the homeowner know we were available to answer all her questions.

First, we cleaned the surface using a high-speed scrubber and our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.

Next, we restored the grout and sealed it with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.

During our assessment, we explained to our client that ColorSeal stands out because it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it, giving a new look to their surfaces.

When we finished working on the kitchen floor, we addressed the bathroom floor. We followed the same procedure and beautifully restored the surface.

After cleaning up, we met with our client and showed her the results. The owner was amazed when she saw the restored floors and said everything looked amazing. She thanked us for a job that exceeded her expectations and promised to recommend our services to family and friends with any hard surface-related issues like hers. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's remarkable products and services.

Before leaving, we gave our client some recommendations and helpful tips for maintaining her restored surfaces. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers outstanding results, and because it's non-toxic, it won't harm anyone in her home, including pets.

We don't recommend using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues. We also told her to avoid rinsing mops in dirty water when cleaning, and to avoid using abrasive tools because they can scratch the tiles.

Ready to give your old floors a new look? Your local Sir Grout Concord team has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (704) 703-3681 or by using our online scheduling option to schedule a free quote.